OCTO Ops Help User guides and product documentation

Emails & Resources

Look up marketing emails and resources.

On this page 4

An email or resource is a marketing item. Most are created from a campaign's Create email action, or from the Billboards module. This page is a read-only look-up.

Before you start

Marketing is not governed by permission groups. Any member of an organization with the Marketing module enabled can view emails and resources.

The Emails & Resources list

Open Marketing > Emails & Resources.

Column Notes
Id The record's custom ID, or the last 8 characters of its internal ID if none was set. Links to its profile.
Name The record's name. Also links to the profile.
Subject The record's subject line, if set.
Status The record's status.

Sort defaults to the Status column, descending. The toolbar shows a Create icon — see Current limitations below.

The profile

Opening a record from the list shows its Name and Status, then Subject, Send at, Delay (days), and Description — each shown only when set. Read-only.

Current limitations

  • The Create icon on this list and on the profile opens a page-not-found error. There is no working create screen for a resource from this module — the only ways an email or resource gets created are the campaign's Create email action, or the Billboards module.
Last updated 23rd September 2026